Support Board
Date/Time: Sun, 24 Nov 2024 01:00:35 +0000
Post From: Cannot connect to TopStep via Rithmic
| [2024-07-15 18:42:02] |
| User603659 - Posts: 1 |
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Same issue here, for what it's worth. You are not alone. In order to add the conversation on this... Windows error code 11002 is what's popping up for me. I use Apex on Rithmic. Earlier today I flushed dns and it seemed to work but now the issue is back and flushing again is not fixing it. I have also ensured that Sierra Chart is allowed to bypass firewall. I have also restarted my router as well as my PC. 2024-07-15 18:40:07.814 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-15 18:40:07.814 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-15 18:40:07.814 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-15 18:40:07.814 | Error getting address info for rsc.rithmic.com. Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. * 2024-07-15 18:40:07.814 | DTC Client socket (1) | CloseSocket call. 2024-07-15 18:40:07.815 | Rithmic Direct - DTC | Failed connections: 50 2024-07-15 18:40:07.815 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-15 18:40:07.815 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-15 18:40:07.830 | DTC Client socket (0) | CloseSocket call. 2024-07-15 18:40:07.830 | Rithmic Direct - DTC | Disconnected. 2024-07-15 18:40:07.830 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-15 18:40:27.991 | Error getting address info for downloads.rithmic.com. Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. * 2024-07-15 18:40:27.991 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | CloseSocket call. Date Time Of Last Edit: 2024-07-15 18:43:17
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