Support Board

Date/Time: Mon, 16 Sep 2024 19:45:35 +0000

Post From: denial data feed live but historical data not loading

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John - SC Support - Posts: 34455
You are getting the following error in your log: Error getting address info for Set it to ds32.sierracharts.com. Windows error code 11001: No such host is known. * This looks like a DNS error, where your system is not getting the proper address for the server to connect to. Reboot your computer and then try again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing