Support Board
Date/Time: Sun, 24 Nov 2024 01:27:10 +0000
Post From: denial data feed live but historical data not loading
[2024-07-12 03:32:08] |
User524690 - Posts: 4 |
Hi team, I have just got a futures trading account linked to get the real time data feed, however all the historical data is not coming through. States: Download Failed: Error downloading historical intraday data for CLQ24_FUT-CMR & ESU24_FUT_CME. the network socket has been closed. Retrying download. I know we changed the server as we are in Thailand, but as we now have a live account linked for the denial exchange I am not sure if I need to remove that or update to something else. Thanks Neil Message log: 2024-07-12 03:15:42.629 | 2024-07-12 03:15:42.629 | HD Request # 72 | Downloading Intraday chart data for ESM24_FUT_CME to the file ESM24_FUT_CME.scid. Service: cme 2024-07-12 03:15:42.629 | HD Request # 72 | Download start date-time: 2024-03-02 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-12 03:15:42.629 | HD Request # 72 | Using server: Set it to ds32.sierracharts.com port 10149 2024-07-12 03:15:42.629 | Error getting address info for Set it to ds32.sierracharts.com. Windows error code 11001: No such host is known. * 2024-07-12 03:15:42.629 | Socket (6) | CloseSocket call. 2024-07-12 03:15:42.629 | Socket (0) | CloseSocket call. 2024-07-12 03:15:42.630 | HD Request # 72 | Error downloading historical Intraday data for ESM24_FUT_CME. The network socket has been closed. Retrying download. 2024-07-12 03:15:42.630 | Historical data download thread signaled to stop. 2024-07-12 03:15:42.630 | HD Request # 72 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESM24_FUT_CME 2024-07-12 03:15:42.630 | HD Request # 72 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2024-07-12 03:15:42.630 | HD Request # 72 | Completion time: 0s. 2024-07-12 03:15:42.630 | HD Request # 72 | Intraday data download complete for ESM24_FUT_CME. Unique request ID: 34 2024-07-12 03:15:42.630 | Removing historical data download ID 34. 2024-07-12 03:15:42.630 | Real-time Intraday chart data file updates started for ESM24_FUT_CME 2024-07-12 03:15:42.631 | Opened cached Intraday file: C:\SierraChart\Data\ESM24_FUT_CME.scid. Thread ID: 14940 2024-07-12 03:15:42.631 | Intraday chart data file opened for ESM24_FUT_CME 2024-07-12 03:15:42.631 | HD Request # 72 | Enabling Intraday chart updating for symbol. 2024-07-12 03:15:42.631 | 2024-07-12 03:15:42.631 | Triggering next historical data download in queue. 2024-07-12 03:15:42.631 | HD Request # 73 | Downloading Intraday chart data for ESU24_FUT_CME to the file ESU24_FUT_CME.scid. Service: cme 2024-07-12 03:15:42.631 | Reloading all charts with filename: ESU24_FUT_CME.scid 2024-07-12 03:15:42.632 | HD Request # 73 | Download start date-time: 2024-06-08 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-12 03:15:42.632 | HD Request # 73 | Using server: Set it to ds32.sierracharts.com port 10150 2024-07-12 03:15:42.632 | Error getting address info for Set it to ds32.sierracharts.com. Windows error code 11001: No such host is known. * 2024-07-12 03:15:42.633 | Socket (6) | CloseSocket call. 2024-07-12 03:15:42.633 | Socket (0) | CloseSocket call. 2024-07-12 03:15:42.641 | HD Request # 73 | Error downloading historical Intraday data for ESU24_FUT_CME. The network socket has been closed. Retrying download. 2024-07-12 03:15:42.641 | Added historical Intraday data request for ESU24_FUT_CME to the queue. 2024-07-12 03:15:42.641 | Triggering next historical data download in queue. 2024-07-12 03:15:42.641 | Historical data download thread signaled to stop. 2024-07-12 03:15:42.641 | HD Request # 73 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESU24_FUT_CME 2024-07-12 03:15:42.641 | HD Request # 73 | Completion time: 0s. 2024-07-12 03:15:42.641 | 2024-07-12 03:15:42.641 | HD Request # 74 | Downloading Intraday chart data for ESU24_FUT_CME to the file ESU24_FUT_CME.scid. Service: cme 2024-07-12 03:15:42.642 | Reloading all charts with filename: ESU24_FUT_CME.scid 2024-07-12 03:15:42.643 | HD Request # 74 | Download start date-time: 2024-06-08 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-12 03:15:42.643 | HD Request # 74 | Using server: Set it to ds32.sierracharts.com port 10149 2024-07-12 03:15:42.643 | Error getting address info for Set it to ds32.sierracharts.com. Windows error code 11001: No such host is known. * 2024-07-12 03:15:42.643 | Socket (6) | CloseSocket call. 2024-07-12 03:15:42.643 | Socket (0) | CloseSocket call. 2024-07-12 03:15:42.644 | HD Request # 74 | Error downloading historical Intraday data for ESU24_FUT_CME. The network socket has been closed. Retrying download. 2024-07-12 03:15:42.644 | Added historical Intraday data request for ESU24_FUT_CME to the queue. 2024-07-12 03:15:42.644 | Triggering next historical data download in queue. 2024-07-12 03:15:42.644 | Historical data download thread signaled to stop. 2024-07-12 03:15:42.644 | HD Request # 74 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESU24_FUT_CME 2024-07-12 03:15:42.644 | HD Request # 74 | Completion time: 0s. 2024-07-12 03:15:42.644 | 2024-07-12 03:15:42.644 | HD Request # 75 | Downloading Intraday chart data for ESU24_FUT_CME to the file ESU24_FUT_CME.scid. Service: cme 2024-07-12 03:15:42.644 | Reloading all charts with filename: ESU24_FUT_CME.scid 2024-07-12 03:15:42.645 | HD Request # 75 | Download start date-time: 2024-06-08 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-12 03:15:42.645 | HD Request # 75 | Using server: Set it to ds32.sierracharts.com port 10150 2024-07-12 03:15:42.645 | Error getting address info for Set it to ds32.sierracharts.com. Windows error code 11001: No such host is known. * 2024-07-12 03:15:42.645 | Socket (6) | CloseSocket call. 2024-07-12 03:15:42.645 | Socket (0) | CloseSocket call. 2024-07-12 03:15:42.655 | HD Request # 75 | Error downloading historical Intraday data for ESU24_FUT_CME. The network socket has been closed. Retrying download. 2024-07-12 03:15:42.657 | Historical data download thread signaled to stop. 2024-07-12 03:15:42.657 | HD Request # 75 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESU24_FUT_CME 2024-07-12 03:15:42.657 | HD Request # 75 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2024-07-12 03:15:42.658 | HD Request # 75 | Receiving Intraday data for ESU24_FUT_CME starting at 2024-07-12 03:10:15.028000 2024-07-12 03:15:42.658 | Added 59 Time and Sales records to Intraday data file for ESU24_FUT_CME after download. 2024-07-12 03:15:42.658 | HD Request # 75 | Timestamp of first Intraday data file record written: 2024-07-12 03:10:15.028000. 2024-07-12 03:15:42.658 | HD Request # 75 | Completion time: 0s. 2024-07-12 03:15:42.658 | HD Request # 75 | Intraday data download complete for ESU24_FUT_CME. Unique request ID: 36 2024-07-12 03:15:42.658 | Removing historical data download ID 36. 2024-07-12 03:15:42.658 | Real-time Intraday chart data file updates started for ESU24_FUT_CME 2024-07-12 03:15:42.667 | Opened cached Intraday file: C:\SierraChart\Data\ESU24_FUT_CME.scid. Thread ID: 14940 2024-07-12 03:15:42.667 | Intraday chart data file opened for ESU24_FUT_CME 2024-07-12 03:15:42.667 | HD Request # 75 | Enabling Intraday chart updating for symbol. 2024-07-12 03:15:42.667 | 2024-07-12 03:15:42.667 | No download requests in the queue to start downloads for. 2024-07-12 03:15:42.699 | ESU24_FUT_CME [CBV][M] #1 | Reloading chart. 2024-07-12 03:15:42.799 | ESU24_FUT_CME [CBV][M] #1 | Waiting for historical downloads to complete with the IDs: 35, 37, 2024-07-12 03:15:42.799 | ESU24_FUT_CME[M] Renko 4t #24 | Reloading chart. 2024-07-12 03:15:42.806 | ESU24_FUT_CME[M] Renko 4t #24 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-07-12 03:15:42.812 | ESU24_FUT_CME[M] Renko 4t #24 | Chart data loading complete. 2024-07-12 03:15:42.903 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Reloading chart. 2024-07-12 03:15:42.999 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Waiting for historical downloads to complete with the IDs: 35, 37, 2024-07-12 03:15:43.001 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Reloading chart. 2024-07-12 03:15:43.032 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 35, 37, 2024-07-12 03:15:43.035 | ESU24_FUT_CME[M] #9 | Reloading chart. 2024-07-12 03:15:43.041 | ESU24_FUT_CME[M] #9 | Chart data loading complete. 2024-07-12 03:15:43.083 | ESU24_FUT_CME[M] 1 Min #5 | Reloading chart. 2024-07-12 03:15:43.124 | ESU24_FUT_CME[M] 1 Min #5 | Chart data loading complete. 2024-07-12 03:15:43.129 | ESU24_FUT_CME[M] 1 Min #10 | Reloading chart. 2024-07-12 03:15:43.133 | ESU24_FUT_CME[M] 1 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-07-12 03:15:43.133 | ESU24_FUT_CME[M] 1 Min #10 | Chart data loading complete. 2024-07-12 03:15:43.774 | HD Request # 70 | Requesting historical Daily data for ESM24 starting at 1974-07-24. SC External HD service. 2024-07-12 03:15:45.079 | HD Request # 70 | Receiving historical Daily data for ESM24_FUT_CME starting at 2022-03-18. 2024-07-12 03:15:45.080 | HD Request # 70 | Writing historical Daily data to the file ESM24_FUT_CME.dly. 2024-07-12 03:15:45.085 | HD Request # 70 | Bytes received: 27650 2024-07-12 03:15:45.085 | HD Request # 70 | Received 569 Daily data records from 2022-03-18 00:00:00 to 2024-06-21 00:00:00 (2.3 years) and wrote 569 records for ESM24_FUT_CME 2024-07-12 03:15:45.085 | HD Request # 70 | Completion time: 3s. 2024-07-12 03:15:45.085 | HD Request # 70 | Daily data download complete for ESM24_FUT_CME. Unique request ID: 35 2024-07-12 03:15:45.086 | Removing historical data download ID 35. 2024-07-12 03:15:45.086 | 2024-07-12 03:15:45.086 | Triggering next historical data download in queue. 2024-07-12 03:15:45.086 | HD Request # 76 | Downloading Historical Daily chart data for ESU24_FUT_CME. Starting date: 1974-07-25. Service: sc_futures_direct.dtc.trading 2024-07-12 03:15:46.249 | HD Request # 76 | Requesting historical Daily data for ESU24 starting at 1974-07-24. SC External HD service. 2024-07-12 03:15:47.413 | HD Request # 76 | Receiving historical Daily data for ESU24_FUT_CME starting at 2022-06-16. 2024-07-12 03:15:47.414 | HD Request # 76 | Writing historical Daily data to the file ESU24_FUT_CME.dly. 2024-07-12 03:15:47.416 | HD Request # 76 | Bytes received: 24114 2024-07-12 03:15:47.416 | HD Request # 76 | Received 520 Daily data records from 2022-06-16 00:00:00 to 2024-07-11 00:00:00 (2.1 years) and wrote 520 records for ESU24_FUT_CME 2024-07-12 03:15:47.417 | HD Request # 76 | Completion time: 2s. 2024-07-12 03:15:47.417 | HD Request # 76 | Daily data download complete for ESU24_FUT_CME. Unique request ID: 37 2024-07-12 03:15:47.417 | Removing historical data download ID 37. 2024-07-12 03:15:47.417 | 2024-07-12 03:15:47.417 | No download requests in the queue to start downloads for. 2024-07-12 03:15:47.465 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-12 03:15:47.466 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Reloading chart. 2024-07-12 03:15:47.495 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Chart data loading complete. 2024-07-12 03:15:47.589 | ESU24_FUT_CME [CBV][M] #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-12 03:15:47.589 | ESU24_FUT_CME [CBV][M] #1 | Reloading chart. 2024-07-12 03:15:47.667 | ESU24_FUT_CME [CBV][M] #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid 2024-07-12 03:15:47.668 | ESU24_FUT_CME [CBV][M] #1 | Chart data loading complete. 2024-07-12 03:15:47.799 | ESU24_FUT_CME[M] Daily #7 | Reloading chart. 2024-07-12 03:15:47.802 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-12 03:15:47.802 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Reloading chart. 2024-07-12 03:15:47.877 | ESU24_FUT_CME[M] Daily #7 | Chart data loading complete. 2024-07-12 03:15:47.880 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-07-12 03:15:47.883 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Chart data loading complete. 2024-07-12 03:15:47.884 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Reloading chart. 2024-07-12 03:15:47.942 | ESU24_FUT_CME [CBV][M] 5 Min #3 | Chart data loading complete. 2024-07-12 03:15:47.993 | ESU24_FUT_CME [CBV][M] #1 | Reloading chart. 2024-07-12 03:15:48.166 | ESU24_FUT_CME [CBV][M] #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU24_FUT_CME.scid 2024-07-12 03:15:48.166 | ESU24_FUT_CME [CBV][M] #1 | Chart data loading complete. 2024-07-12 03:15:48.212 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Reloading chart. 2024-07-12 03:15:48.382 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-07-12 03:15:48.385 | ESU24_FUT_CME [CBV][M] 2000 Volume #28 | Chart data loading complete. |