Support Board
Date/Time: Sun, 24 Nov 2024 01:44:17 +0000
Post From: Urgent: I can't 'cancel/flatten' all orders.
| [2024-07-11 22:03:40] |
| Sierra_Chart Engineering - Posts: 17154 |
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This information is just informational and should never be relied upon, to determine your position: Curiosity Question: It remains alarming to me that the phantom triangle which i'm told is not actually an open position gets closed and produces a profit loss on the chart screen albeit apparently a phantom p/l along with producing the next phantom triangle. I want to make sure you realize that is what has been happening. I do not see anything in the manual sections you referenced that refers to that specifically unless it subsumed under 'missing order' which is not intuitively describing the condition to me.
If there is an issue with order fills displayed on the chart, refer to: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities 1.Changed to: LOAD ORDER FILLS FOR CURRENT DAY ONLY to YES
2.Changed ORDER FILLS START TIME time to 09:00:00. It was 00:00:00 Setting only the Time is not going to have any effect. It will get ignored. And based on the session times, the start of the trading day can be in the evening of the prior day. We want you to update to the latest prerelease: Software Download: Fast Update And also set the Order Fills Start Date. No not at all: Also, reminder, EdgeClear has my account in liquidation only mode so I'm wondering if that might be preventing the expected result.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |