Support Board

Date/Time: Mon, 16 Sep 2024 19:16:58 +0000

Post From: Sierra Charts taking extended time to download historical data

[2024-07-08 20:24:19] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34453
You are getting the data from Rithmic, and Rithmic has a lack of historical data. We recommend NOT using a Continuous Futures Contract with Rithmic data, as the system is trying to get historical data that it can not get from Rithmic. Refer to the following: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) If you want/need this historical data, then the solution is to use our Denali Exchange Data Feed instead. Refer to the information at the following link: Denali Exchange Data Feed Just make sure that you understand the CME Group requirement that you have a live, funded, futures trading account in order to get the real-time data at the non-professional rates: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing