Support Board

Date/Time: Mon, 16 Sep 2024 20:48:40 +0000

Post From: Connection status Issue with my account on the Web Trade Account Data and Order Entry

[2024-07-07 23:15:22] Link To Thread - Link To Post [Go To First Post]
User133389 - Posts: 6
Using the web trade account data and order entry page After connecting via Teton on the service selector then into the server selector and choosing Dorman. When I click the orange connect button the line: Connected (trading) is True and works. The line: Connected (Data) is False with the following message: Last Login Failed - Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. This is a live trading and live data account. The delayed datafeed should not apply? and a software update for a webpage?