Support Board
Date/Time: Sun, 24 Nov 2024 03:27:46 +0000
Post From: "Hanging Orders" on Rithmic and Automated Solutions to Flatten
| [2024-07-05 16:36:44] |
| Sierra_Chart Engineering - Posts: 17154 |
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We would recommend reconnecting in this case with File >> Reconnect. What happened is there was an order modification at the same time Rithmic canceled the order and then when Rithmic indicated there is a rejection, it provided the status as Open: Orders 2024-06-03 09:30:46.306758 2024-06-03 09:30:46.306747 MNQM4.CME Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject) 37240 1449078962 Stop 1 Buy 1872400.0000000 Open APEX-75340-22 Close 37238 ScalpOF 0.00 1449078962 37240.29271 Good till Canceled Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-05 16:37:15
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