Support Board

Date/Time: Mon, 16 Sep 2024 19:18:52 +0000

Post From: Unable to get Sierra Charts to load

[2024-07-01 15:40:50] Link To Thread - Link To Post [Go To First Post]
User357195 - Posts: 123
Hello Sierra Charts, I was on version 2634. Did not know that I needed to upgrade to version 2652. I trade off the DOM on each chart I watch. This morning I experienced child orders that were not cancelled after the target or stop were hit. So I hit cancel a few times in a row. Then the whole connection into Sierra Charts with a Rithmic feed disconnected. When I tried to restart, the charts just say, "Downloading Continuous Contract Data" and they never load. I came to the support board. I noticed that I needed to upgrade to Sierra Charts so I downloaded and installed the current version. I am on version 2652. However, the charts will still not load. I am a OneUpTrader. Here is a screenshot of what I am seeing. https://www.sierrachart.com/image.php?Image=1719848332269.png Usually SC is rock solid. Please assist. I am dead in the water here! Thanks! Date Time Of Last Edit: 2024-07-01 16:15:06