Support Board

Date/Time: Sun, 08 Sep 2024 00:38:51 +0000

Post From: Problems with trial activation

[2024-07-01 13:07:00] Link To Thread - Link To Post [Go To First Post]
SC Support - Posts: 1876
Hi User192302, you do not qualify for an activated Trial anymore. During your Un-activated trial there are certain symbols which you can use. They are listed here: Sierra Chart Trial Account: Introduction Those symbols will work. For full access to all symbols, you need a paid account at this point in time. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password if necessary. 2. Choose the particular Service Package and the number of Months that you want and press the "Update/Set" button. If you are on a Trial, you will first need to add sufficient credit to your account to pay for the chosen Service Package/Months. In this case, refer to the step below. Once that is done you can then choose the Service Package and number of Months. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access