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Date/Time: Sun, 24 Nov 2024 04:29:28 +0000



Post From: Constantly disconnecting, freezing and unable to update - in Thailand.

[2024-06-28 14:19:21]
Sierra_Chart Engineering - Posts: 17154
For CME data probably would be best to use DS13.SierraCharts.com. Change this setting and the following one:

Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special)

If you still have issues, let us know and we will set up another relay point in the Pacific.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing