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Date/Time: Mon, 16 Sep 2024 20:33:44 +0000



Post From: Gaps in data

[2024-06-25 12:46:10]
Sierra_Chart Engineering - Posts: 16387
We have to say that because often our instructions are not followed. And we do not know exactly what you are doing.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log


Once again follow through the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

And then provide a copy of the Message Log:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing