Support Board
Date/Time: Mon, 25 Nov 2024 03:31:21 +0000
Post From: So, I paid for Nasdaq TotalView but...
| [2024-06-24 17:48:41] |
| John - SC Support - Posts: 36238 |
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The Alert Manager should not be closing after double-clicking on an alert to take you to a chart. Update to the latest release, if you are not already on it. Follow these instructions to update: Software Download: Fast Update If you have this happen again after updating, then post your Message Log to this thread for us to take a look and see if there is anything in particular showing in there. Follow these instructions to get us the Message Log after an incident (and let us know the approximate time of the occurrence): Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |