Support Board
Date/Time: Sun, 24 Nov 2024 07:03:41 +0000
Post From: Historical Data
| [2024-06-24 14:08:52] |
| Sierra_Chart Engineering - Posts: 17154 |
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Even though you have activated the CME exchange fees, the market data is coming from Rithmic and not our Denali Data Feed. More information: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy , I've now opened an account with Stage 5 but haven't paid any money yet because I've read that you have to do that somehow.
If you have opened an account with Stage 5 that is good. Send them $100 and once that is received by them, then within a few days the market data should be coming from our Denali Data Feed.At that time: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-24 14:09:30
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