Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 03:34:03 +0000



Post From: So, I paid for Nasdaq TotalView but...

[2024-06-24 11:48:48]
The Stealthy Trader - Posts: 185
Hi John, I have found that the best way to get things accomplished with Support at your company is to message you directly like this. My apologies if that causes any issues.

So, I rely on the Alert Manager window a lot as I'm constantly running Alert Scans.

My issue is that when I want to access the chart for an alert that has appeared in the Manager, I double click on it and it takes me to the chart for that Alert.

Problem is even though I have "Always on Top" set for the Alert Manager, after double clicking on an Alert, sometimes it closes the Alert Window and I find myself continually having to go to Window and then Alert Manager to get it back. This is an extra step that shouldn't be required as when it works properly, after taking me to the chart for that fired alert, the Manager minimizes to the exact spot that I had moved it to..usually in the top right of the window next to the minimize slash.

It also seems to close it/not close it randomly.

Please advise..

As always, thank you..

Jonathan