Support Board
Date/Time: Mon, 21 Apr 2025 19:49:32 +0000
Post From: Denali data delay in Thailand and solution
| [2024-06-21 15:41:33] |
| Sierra_Chart Engineering - Posts: 19289 |
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You are in Thailand. Refer to this thread for more information about this: Rithmic/APEX Data Lag Starting with post #42. We want to see a trace route from your side. Cogent is no longer being used from our side. So there is no involvement of Cogent from our side. At this point the data goes through Lumen, and over to Tata communications in Chicago. But there may be involvement of Cogent from your side and we cannot control that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-21 15:44:38
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