Login Page - Create Account

Support Board


Date/Time: Fri, 18 Oct 2024 06:14:44 +0000



Post From: Intraday charts & DOM not updating in real time | Delayed by 2-5 secs

[2024-06-20 12:57:51]
Sierra_Chart Engineering - Posts: 16656
There is not necessarily a problem with what you describe. Refer to help topic 4:
Prices / Data Falling Behind

The first thing we need you to do is to update Sierra Chart following these instructions:
Software Download: Fast Update

-----

For this setting:

Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special)

Use one of the following servers:
ds32.sierracharts.com
ds32-2.sierracharts.com
ds25.sierracharts.com
ds25-2.sierracharts.com

For this setting:

Sierra Chart Server Settings: CME Exchange Data Feed Historical Server Address Override (Global Settings >> Sierra Chart Server Settings >> General >> Special)

Set it to ds32.sierracharts.com

And then you will need to reconnect with File >> Reconnect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-06-20 12:58:52