Support Board
Date/Time: Sun, 24 Nov 2024 08:52:43 +0000
Post From: Sierra Chart suddenly crashing, also in Safe mode, V: 2646
| [2024-06-16 19:35:14] |
| fabse - Posts: 10 |
|
I am running my instance and it suddenly crashes - It is a sub instance - I have started it in safe mode - I have disabled OpenGL - I have restarted my computer multiple times (windows 11, latest, amd64) - Version: 2646, Rev: 50448M It happens when I either click the button "Folder" in the "Trade Acitivity Log" > "Trades" > "Save Log As" screen or when recompiling an ASCIL file. It does create a .dmp file in the Crashes folder. I get when pressing the "Folder" button: Unhandled exception at 0x00007FFCDC4E2583 (explorerframe.dll) in SierraChart.23464.dmp: 0xC0000005: Access violation reading location 0x00007FFCDDDA7C88. And I get when it happens during "Compile Visual C++ Release": Unhandled exception at 0x00007FFCFC734470 in SierraChart.2984.dmp: 0xC0000005: Access violation executing location 0x00007FFCFC734470. From the stracktrace: (it is the Main Thread( 00007FFD096E9D56 mov qword ptr [rsp+50h],rax What can I do here please? I can not really use it anymore. Date Time Of Last Edit: 2024-06-16 20:13:44
|