Support Board
Date/Time: Sun, 24 Nov 2024 11:45:48 +0000
Post From: data problem - some symbols won't load
| [2024-06-10 20:18:02] |
| Tradework - Posts: 5 |
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I have an account with Amp Futures and use Sierra Chart. I am set up with Amp for order routing only, and my data is through Sierra Chart. Amp Futures will not load numerous symbols, including YM (Dow), GC (gold), CL (Crude). It will load ES (S & P) just fine. I have read everything I can find, and tried everything I can think of, but I cannot get these symbols to load in a chart. I just updated Sierra Chart to the most recent version, but that did not help. There were two error messages before I updated Sierra Chart, now there is only one. The screenshot attached is the error message I am getting now after updating Sierra Chart to the most recent version. I also have an account with Topstep, and use Sierra Chart, and everything loads just fine. Amp futures said that they cannot help because the data is from Sierra Chart. Any advice or suggestions you can provide would be greatly appreciated. Thank you. Screenshot of error message: Image: https://www.sierrachart.com/image.php?Image=1718049414224.png |