Support Board
Date/Time: Sun, 24 Nov 2024 03:29:19 +0000
Post From: "Hanging Orders" on Rithmic and Automated Solutions to Flatten
| [2024-06-06 20:37:39] |
| Sierra_Chart Engineering - Posts: 17154 |
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This may be a Rithmic issue where the order command to cancel is not getting followed or there is no cancellation acknowledgment. You need to examine the Trade Activity Log and see if the orders are actually getting canceled: Trade Activity Log: Viewing Historical Trade Activity We do not know exactly what is happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |