Support Board
Date/Time: Sun, 24 Nov 2024 13:51:47 +0000
Post From: Pre-set DOM price levels are missing
| [2024-06-05 17:19:02] |
| John - SC Support - Posts: 36238 |
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This has nothing to do with the package. It is all about the exchanges that you have active. You have the following exchanges active: - Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts - CME With Market Depth for Non-Professional Trading Accounts Therefore, you are not setup to get the level 2 data for CBOT, COMEX, or NYMEX. You did have the "CBOT with Market Depth for Non-Professional Accounts" active in May, but it did not renew for June. This is why you were able to see the data previously. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |