Support Board
Date/Time: Sun, 24 Nov 2024 13:54:18 +0000
Post From: I can't connect on any data feed this morning
[2024-06-04 13:52:36] |
User706963 - Posts: 8 |
I am running SC on a Mac via Crossover, but have followed instructions for flushing the DNS for a Mac. I have also switched to Teton as suggested, and I believe I am running the most up to date version of SC - it was updated in the last day or so, but when I attempt to update again now, it can't connect for that either. Message log below for both errors: 2024-06-04 09:41:53.766 | Teton CME Order Routing | Firm: AMP 2024-06-04 09:41:53.766 | Teton CME Order Routing | Connecting to the server futurestrading15.sierracharts.com. Port 11067 2024-06-04 09:41:53.841 | Error getting address info for futurestrading15.sierracharts.com. Windows error code 11001: Host not found. * 2024-06-04 09:41:53.842 | DTC Client socket (1) | CloseSocket call. 2024-06-04 09:41:53.842 | Teton CME Order Routing | Failed connections: 23 2024-06-04 09:41:53.842 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-06-04 09:41:53.842 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-06-04 09:41:53.852 | DTC Client socket (0) | CloseSocket call. 2024-06-04 09:41:53.852 | Teton CME Order Routing | Disconnected. 2024-06-04 09:41:53.852 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-06-04 09:41:55.711 | File >> Disconnect selected. 2024-06-04 09:41:55.711 | DTC Client socket (0) | CloseSocket call. 2024-06-04 09:41:55.711 | Teton CME Order Routing | Disconnected. 2024-06-04 09:43:50.181 | The request for the installer program MD5 has been made. * 2024-06-04 09:43:50.241 | Error getting address info for www.sierrachart.com. Windows error code 11001: Host not found. * 2024-06-04 09:43:50.241 | Failed to download installer program due to an error. Request ID: 1. * |