Support Board
Date/Time: Sun, 24 Nov 2024 13:52:53 +0000
Post From: I can't connect on any data feed this morning
| [2024-06-04 08:48:22] |
| Sierra_Chart Engineering - Posts: 17156 |
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We do not see a Message Log on your account. We want you to copy the Message Log, and paste it directly here. Follow the instructions below for this. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-04 08:48:47
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