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Post From: Having trouble connecting to data feed

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User567678 - Posts: 3
2024-06-03 13:16:44.725 \| Software version: 2625 64-bit 2024-06-03 13:16:44.725 \| Primary Thread ID: 10212 2024-06-03 13:16:44.725 \| Usage end date: 2024-06-12 2024-06-03 13:16:44.725 \| Enabled for: Advanced Features 2. 2024-06-03 13:16:44.725 \| Enabled for: Sierra Chart Historical Data Service. 2024-06-03 13:16:44.725 \| Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-03 13:16:44.725 \| Enabled for: Delayed Denali Exchange Data Feed. 2024-06-03 13:16:44.725 \| Enabled for exchange2: CME 2024-06-03 13:16:44.725 \| Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-03 13:16:44.725 \| Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-03 13:16:44.725 \| Custom symbol settings values: enabled 2024-06-03 13:16:44.725 \| Chart Update Interval: 500 2024-06-03 13:16:44.725 \| Intraday Data Storage Time Unit: 0 2024-06-03 13:16:44.725 \| Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-03 13:16:44.725 \| 2024-06-03 20:16:44 Local computer time in UTC 2024-06-03 13:16:44.725 \| 2024-06-03 13:16:44 Local computer time in SC Time Zone 2024-06-03 13:16:44.725 \| 2024-06-03 20:14:19 Server time in UTC 2024-06-03 13:16:44.725 \| Local computer UTC time and Server UTC time difference: 0 seconds. 2024-06-03 13:16:44.725 \| Program path: C:\SierraChart\ 2024-06-03 13:16:44.725 \| Data Files path: C:\SierraChart\Data\ 2024-06-03 13:16:44.725 \| OS Version Number: 10.0 2024-06-03 13:16:44.725 \| Locale Setting: C 2024-06-03 13:16:44.725 \| DLLs: MyStudies_64.dll, OldMyStudies_64.dll, TraderOrderFlowV3_64.dll, UserContributedStudies_64.dll 2024-06-03 13:16:44.725 \| Allowed protected custom studies: 2024-06-03 13:16:44.725 \| Crash reporter started: true 2024-06-03 13:16:44.725 \| \| Number times message added: 1 2024-06-03 13:16:46.916 \| Rithmic Direct - DTC \| Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2024-06-03 13:16:46.916 \| Rithmic Direct - DTC \| Remote address is not set. 2024-06-03 13:16:46.916 \| Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-06-03 13:16:46.916 \| Select 'File >> Disconnect' to prevent further connection attempts. 2024-06-03 13:16:46.934 \| DTC Client socket (0) \| CloseSocket call. 2024-06-03 13:16:46.934 \| Rithmic Direct - DTC \| Disconnected. 2024-06-03 13:16:46.934 \| Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-06-03 13:16:50.933 \| 2024-06-03 13:16:50.933 \| Rithmic Direct - DTC \| Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2024-06-03 13:16:50.933 \| Rithmic Direct - DTC \| Remote address is not set. 2024-06-03 13:16:50.933 \| Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-06-03 13:16:50.933 \| Select 'File >> Disconnect' to prevent further connection attempts. 2024-06-03 13:16:50.946 \| DTC Client socket (0) \| CloseSocket call. 2024-06-03 13:16:50.946 \| Rithmic Direct - DTC \| Disconnected. 2024-06-03 13:16:50.946 \| Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.