Support Board
Date/Time: Sun, 24 Nov 2024 14:49:46 +0000
Post From: Trade Copier Failures
| [2024-06-03 02:12:24] |
| Sierra_Chart Engineering - Posts: 17156 |
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The problem absolutely is 100% on the Rithmic side. Not with Sierra Chart. Especially if you are losing the connection when the orders are being sent. That clearly is a Rithmic issue. Order Allocation to Trade Accounts functionality works perfectly. We have no control over Rithmic issues at all. And you can verify the issue is with Rithmic just simply by testing the Order Allocation to Trade Accounts functionality with Trade Simulation Mode: Trade Simulation Or with the Trading Evaluator service: Simulated Futures Trading Service The trade order copying will work without an issue. This is definitive. This is a very good example of where our time is being wasted, over Rithmic issues and we are being faulted for Rithmic issues. This is strictly a Rithmic problem 100%. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-10 19:47:04
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