Support Board
Date/Time: Sat, 23 Nov 2024 17:28:46 +0000
Post From: Numbers Bar - wrong numbers..
| [2024-05-30 08:08:52] |
| Sierra_Chart Engineering - Posts: 17150 |
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This absolutely is going to cause a definite and immediate problem: 2) I suspect that problem could be caused that I manually connected the second instance to the data folder of the main instance from Global Setting > Paths > C:\SierraChart\Data\ instead of leaving its Data folder (C:\SierraChart\SierraChartInstance_2\Data\ ) is it possible?
Never never do this! This is why you had an issue! That path must be set as it is specified by default. After changing it back to the default setting. You must now fully re-download the data in the charts both in the main instance and sub instance because it will all be incorrect: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-30 08:09:55
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