Support Board
Date/Time: Sun, 24 Nov 2024 16:35:34 +0000
Post From: Open thread: Connectivity Issues to Sierra Chart Data Feeds or Web server
| [2024-05-30 03:23:54] |
| Sierra_Chart Engineering - Posts: 17156 |
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Some users might be experiencing high latency and packet loss to the Sierra Chart Web server. And also DS13. We are told there is an issue in Los Angeles causing the problem. We do not know whether this is Cogent specific or not. Our voice connectivity between the US and New Zealand is also affected and the connections we are using are not Cogent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-30 03:24:06
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