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Date/Time: Sun, 24 Nov 2024 17:01:48 +0000



Post From: Open thread: Connectivity Issues to Sierra Chart Data Feeds or Web server

[2024-05-29 21:01:47]
Sierra_Chart Engineering - Posts: 17156
If you are in the United States we want to hear about issues as well posted in this thread.

And then we want to hear from users again, once they begin to use our new Internet connections to see if it has resolved the problem.

We have one user in India, who said they could not even log into Sierra Chart today although the problem has since cleared. Our Web servers, do use Cogent connections, and Cogent de-peered with Tata which is an Indian ISP.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-29 21:02:08