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Date/Time: Sun, 24 Nov 2024 16:58:45 +0000



Post From: Open thread: Connectivity Issues to Sierra Chart Data Feeds or Web server

[2024-05-29 19:59:12]
Sierra_Chart Engineering - Posts: 17156
In this thread we want users to report problems you are having, no matter where you are in the world even including the United States, with connectivity related related issues whether this is a lagging data, stopping data, unable to connect to Sierra Chart website. Any type of degradation of connectivity or problems to connect.

We realize we may get information about other services that will not be relevant.

We need this information, to understand the extent of the problem with Cogent. We are working to terminate Cogent as soon as possible, and our first new Network connection that has nothing to do with Cogent, is going to be available this Thursday! 2024-05-30.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-29 21:00:38