Support Board
Date/Time: Sun, 24 Nov 2024 16:23:54 +0000
Post From: Denali data feed connection issue
| [2024-05-29 16:23:37] |
| Sierra_Chart Engineering - Posts: 17156 |
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We want you to enable heartbeat logging. At the time you have a problem provide the last 50 or so heartbeat messages: Prices / Data Falling Behind: 4.17 - Providing Heartbeat Messages to Sierra Chart Support And also tell us what symbol is affected. Just one symbol only is enough. We do not think you would be affected in the United States by the Internet connectivity issues associated with Cogent. Over the weekend we going to be solving this problem by adding a replacement ISP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-29 16:24:05
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