Login Page - Create Account

Support Board


Date/Time: Mon, 16 Sep 2024 19:15:26 +0000



Post From: Numbers Bar - wrong numbers..

[2024-05-28 20:56:36]
Sierra_Chart Engineering - Posts: 16387
This does not make sense. There must be some explanation for what you see. Refer to:
Working With Charts: Resolving Differences of Chart Bars Between Charts

There cannot possibly be a problem with wrong data, and then you re-download historical data and then it becomes correct. This really is just an 100% impossibility. It is just simply not possible at all.

Unless there is some problem with the writing of data to the Intraday data file due to an out of storage space issue or out of memory issue. Perhaps there's a very rare case of that happening.

None of this has any relevancy at all:
1) could be the internet connection... but it never disconnect, has a 25ms ping with 2ms Jitter, could be better I'm looking for something better but I suspect there is something more...
2)The number bar chart is setted with an Update Interval to 10ms

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-28 20:58:30