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Date/Time: Sun, 24 Nov 2024 14:43:14 +0000



Post From: CME Data service charged twice

[2024-05-28 00:15:51]
TrrTrader - Posts: 3
Hi,

I was subscribed to Full CME group data for the month of May. Now I just want to enable just the CME which costs 12.50. So I disabled the FULL CME data and Activated the Just the CME which should start when I finish the FULL CME on 5/31. But I got charged again even though I already have the full data.

Can you please clarify what is going on?

Thanks,
Tiru
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