Support Board
Date/Time: Sun, 24 Nov 2024 17:04:26 +0000
Post From: Denali lag was very bad (in Australia)
| [2024-05-25 11:56:36] |
| Sierra_Chart Engineering - Posts: 17156 |
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This is certainly due to Internet connectivity issues somewhere. It may or may not be associated with Cogent, and we are working on adding additional ISPs. We expect to have this done by June 1. There is nothing wrong with the design of the Denali Exchange Data Feed at all. It is the opposite. It is very good. We do acknowledge, that there may be issues with Cogent outside of the US with peering, and we are in the process of adding a replacement ISP. Our experience with Cogent in New Zealand is very good. We have not seen any issues at all with lagging data. There was only a problem, which may or may not have been associated with Cogent, about two and half weeks ago for a few hours overnight. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-25 12:01:29
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