Support Board
Date/Time: Sun, 24 Nov 2024 16:30:09 +0000
Post From: Delayed Candle sticks in the NQTV format
| [2024-05-22 20:17:56] |
| User762579 - Posts: 3 |
|
Hi Team, I've looked at previous support threads on lagging candle stick / not showing and struggling to find the answer after carrying out the instructions. I do not have this problem when simply typing the ticker in the 'find symbol' section. However, I realised that I wasn't getting realtime data. I therefore typed 'Ticker-NQTV' and that problem was solved. However, this is when my problem of lagging candles started. Please see comparison of the two charts with delayed / realtime data attached. I have read the following documentation: 1. Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart 2. Help topic 6: No Historical Chart or Blank Chart / Historical Chart Not Updating / Missing Historical Chart Data I may have missed at step. But this is specifically only happening when I started looking at the tickers in the NQTV format. Many thanks in advance. |
 Real time data.png / V - Attached On 2024-05-22 20:07:13 UTC - Size: 129.19 KB - 58 views Delayed Data.png / V - Attached On 2024-05-22 20:07:35 UTC - Size: 124.23 KB - 74 views Attachment Deleted. |