Support Board

Date/Time: Sun, 08 Sep 2024 00:22:53 +0000

Post From: Issues with DOM

[2024-05-09 16:32:05] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34254
We see the agreements have been accepted, but you still need to connect your Sierra Chart to your live, funded, futures trading account to verify your non-professional status for the CME Group, before you can get the real-time data from our Denali Exchange Data Feed. Right now your "Verified Until" date is showing as "0000-00-00". Once you connect, this will update to 30 days in the future and you will then be getting our real-time data with the full Market Depth data. You can view your "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing