Support Board
Date/Time: Sun, 24 Nov 2024 20:05:16 +0000
Post From: Downloadig Historical Data isn't work now
| [2024-05-09 13:56:23] |
| Sierra_Chart Engineering - Posts: 17161 |
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We see you are using Rithmic data: 2024-05-09 15:35:04.797 | Current selected Data/Trading service: Rithmic Direct - DTC Refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy In your case there is no reason to be using Rithmic data. You just need to activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed After activating the exchange, wait a few minutes and: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-09 13:57:13
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