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Date/Time: Sun, 24 Nov 2024 23:12:03 +0000



Post From: Live trade orders cancelled by unknown client ID

[2024-05-03 22:17:44]
Sierra_Chart Engineering - Posts: 17163
It looks like the order cancellations came from a sub instance.

You need to look in the Sub instance Trade Activity Log for those particular order cancellations. And see what the reason is.

More information:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-03 22:18:23