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Date/Time: Sun, 24 Nov 2024 07:50:16 +0000



Post From: Constantly disconnecting, freezing and unable to update - in Thailand.

[2024-05-03 16:49:14]
Sierra_Chart Engineering - Posts: 17154
Most likely the problem is external. And nothing that you did will make a difference.

We would want to know if you are also losing the connection to the Teton order routing server. We can tell by looking at the end of the log, the last 100 lines or so, at the time it occurs.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing