Support Board
Date/Time: Sun, 24 Nov 2024 23:02:54 +0000
Post From: Live trade orders cancelled by unknown client ID
[2024-05-03 14:50:20] |
Sierra_Chart Engineering - Posts: 17163 |
You will not: Where do I find the client #25 identifier?
This number is not relevant. Provide us the line from the Trade Activity Log showing where the order cancellation was initiated. Instructions:Trade Activity Log: Providing Trade Activity Log Data Lines to Support Otherwise, we do not have clear enough information to help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-03 14:50:42
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