Support Board
Date/Time: Mon, 25 Nov 2024 00:48:48 +0000
Post From: Full depth discrepancy between Denali and interactive brokers
| [2024-04-23 16:50:00] |
| John - SC Support - Posts: 36238 |
|
The data you are getting to both charts is the same, as both are getting the data from our Denali Exchange Data Feed. So there must be something different in the settings somewhere. Please get us a chartbook that has those two charts in it and we will take a look. Follow these instructions, just ignore where it says 1 chart and get us 2 charts: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |