Support Board

Date/Time: Sat, 18 May 2024 18:04:34 +0000

Post From: Trade copier, opened but didnt close positions on copied accounts after flattening

[2024-04-22 16:10:22] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
From our perspective it is impossible for us to answer this question. You need to make sure that the Order Allocation functionality is configured properly. Documentation is here: Order Allocation to Trade Accounts: Setup Instructions Basically it is configured properly if the order actions are getting copied to other Trade Accounts from the chart it is configured on. That can be verified through the Trade Activity Log. And then you need to analyze the Trade Activity Log to see what has happened: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order You will have to do all of the analysis yourself. We do not do this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-22 17:24:07