Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 01:10:26 +0000



Post From: Missing data in Order Flow on July 15, 2014

[2014-07-16 05:49:05]
Sierra Chart Engineering - Posts: 104368
This could be normal if this is a time when the market is closed. We cannot tell because we do not know the time zone.

Refer to help topic 7.1 to re-download the missing data:
Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

If you believe there should be data there and there is not, then we need to know the exact time range and the time zone. However, refer to the contract specifications on the CME website to see if this is normal:
http://www.cmegroup.com/trading/equity-index/us-index/e-mini-nasdaq-100_contract_specifications.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing