Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 04:40:01 +0000



Post From: Prices On SC and Rithmic DOM Completely Off

[2014-07-15 20:51:56]
Sierra Chart Engineering - Posts: 104368
The last trade price box on the right side of the chart is directly driven by the data feed unless there was a study which is set to be displayed as the main price graph. In that case, it is that study setting the price . We suspect this is where the problem would be or a problem with the data feed.

Recently, someone pointed out a similar issue, it may have been you, and it had to do with the study configuration. It is hard for us to guess at what is going on and that is why we want you to start with a simple chart and see if the problem exists.

And then go ahead and gradually add to the configuration to see what is causing the problem so we can explain it. If there is something we can improve upon, we will do that.

There is some configuration issue or some problem with the external data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing