Support Board
Date/Time: Sun, 24 Nov 2024 03:47:37 +0000
Post From: Notice: Sierra Chart Alert App and Telegram Replacing Email/SMS Alerts
| [2024-04-03 20:58:23] |
| Sierra_Chart Engineering - Posts: 17154 |
|
There has been a server update which has unexpectedly disabled Telegram alerts. We know why there is a problem with this. Follow the below steps to resolve: Update Sierra Chart to the current version. Instructions: Software Download: Fast Update Go to the chat window with File >> Open Chat Window and select the chat you use for alerts on the left side of the Chat Window. Select Commands >> Edit Chat. There are two Relay to Telegram options at the bottom of that settings window.Set Relay Own Messages to Telegram to Yes and press OK. Only this one option needs to be enabled. It is very important you are running an up-to-date version of Sierra Chart for this to work properly. These settings are now controllable per each individual chat. So you have the ability to relay to Telegram your own messages or messages being received, for each individual chat. So you have a high degree of control over this. ---- There is another issue related to this we need to resolve, and either Thursday or Friday this week (April 4 or 5) we are going to do an update of the chat server which will require an update of Sierra Chart to be able to use the chat. We will make a posting here when this is done and also provide a system notification message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-03 20:59:15
|