Support Board
Date/Time: Mon, 25 Nov 2024 05:30:11 +0000
Post From: Symbol not working
| [2024-04-02 22:03:00] |
| User913840 - Posts: 21 |
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2024-04-02 21:57:26.377 | Software version: 2626 64-bit 2024-04-02 21:57:26.377 | Primary Thread ID: 20604 2024-04-02 21:57:26.377 | Usage end date: 2024-04-04 2024-04-02 21:57:26.377 | Enabled for: Advanced Features 2. 2024-04-02 21:57:26.377 | Enabled for: Sierra Chart Historical Data Service. 2024-04-02 21:57:26.377 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-04-02 21:57:26.377 | Enabled for: Delayed Denali Exchange Data Feed. 2024-04-02 21:57:26.377 | Enabled for exchange2: NASDAQ TotalView US stock data 2024-04-02 21:57:26.377 | Enabled for exchange2: US Equities Consolidated Tape 2024-04-02 21:57:26.377 | Enabled for exchange2: NASDAQ Global Indexes 2024-04-02 21:57:26.377 | Enabled for exchange2: US Equities Consolidated Tape with Depth 2024-04-02 21:57:26.377 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-04-02 21:57:26.377 | Current selected Data/Trading service: Teton CME Order Routing 2024-04-02 21:57:26.377 | Custom symbol settings values: disabled 2024-04-02 21:57:26.377 | Chart Update Interval: 400 2024-04-02 21:57:26.377 | Intraday Data Storage Time Unit: 0 2024-04-02 21:57:26.377 | Time Zone: +00:00:00 (UTC+00) 2024-04-02 21:57:26.377 | 2024-04-02 21:57:26 Local computer time in UTC 2024-04-02 21:57:26.377 | 2024-04-02 21:57:26 Local computer time in SC Time Zone 2024-04-02 21:57:26.377 | 2024-04-02 21:44:22 Server time in UTC 2024-04-02 21:57:26.377 | Local computer UTC time and Server UTC time difference: 3 seconds. 2024-04-02 21:57:26.377 | Program path: C:\SierraChart\ 2024-04-02 21:57:26.377 | Data Files path: C:\SierraChart\Data\ 2024-04-02 21:57:26.379 | OS Version Number: 10.0 2024-04-02 21:57:26.379 | Locale Setting: C 2024-04-02 21:57:26.379 | DLLs: UserContributedStudies_64.dll 2024-04-02 21:57:26.379 | Allowed protected custom studies: 2024-04-02 21:57:26.379 | Crash reporter started: true 2024-04-02 21:57:26.379 | 2024-04-02 21:58:01.865 | Saved Chartbook: Chartbook1.Cht. Time: 0.0006 seconds. 2024-04-02 21:58:01.888 | Source file does not exist when saving backup of C:\SierraChart\Data\Chartbook1.Cht. No backup made. 2024-04-02 21:59:04.158 | RIVN_MBO 1 Min #1 | Reloading chart. 2024-04-02 21:59:04.166 | RIVN_MBO 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RIVN_MBO.scid 2024-04-02 21:59:04.173 | RIVN_MBO 1 Min #1 | Chart data loading complete. 2024-04-02 21:59:14.653 | File >> Disconnect selected. 2024-04-02 21:59:14.653 | Teton CME Order Routing | Waiting for socket receive thread to end 2024-04-02 21:59:14.653 | DTC Client socket (1) | CloseSocket call. 2024-04-02 21:59:14.653 | DTC Client socket (1) | Max send buffers used during socket life: 3 2024-04-02 21:59:14.653 | DTC Client socket (1) | Max send buffer size during socket life: 236 2024-04-02 21:59:14.654 | Denali Data Feed | Waiting for socket receive thread to end 2024-04-02 21:59:14.654 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-04-02 21:59:14.655 | DTC Client socket (2) | CloseSocket call. 2024-04-02 21:59:14.655 | Denali Data Feed | Disconnected from the server. 2024-04-02 21:59:14.655 | Teton CME Order Routing | Disconnected. 2024-04-02 21:59:14.655 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-04-02 21:59:14.782 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-04-02 21:59:14.783 | DTC Client socket (2) | Closed. 2024-04-02 21:59:14.863 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-04-02 21:59:14.863 | DTC Client socket (1) | Closed. 2024-04-02 21:59:21.101 | 2024-04-02 21:59:21.101 | Teton CME Order Routing | Firm: IronBeam 2024-04-02 21:59:21.101 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-04-02 21:59:21.173 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-04-02 21:59:21.173 | DTC Client socket (2) | New receive buffer size: 0 2024-04-02 21:59:21.173 | DTC Client socket (2) | Connecting to IP: 208.185.224.130. 2024-04-02 21:59:21.214 | Teton CME Order Routing | Network connection to server complete. 2024-04-02 21:59:21.214 | Teton CME Order Routing | Starting socket receive thread. 2024-04-02 21:59:21.215 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-04-02 21:59:21.382 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-04-02 21:59:21.382 | Teton CME Order Routing | Sending logon request message. 2024-04-02 21:59:21.790 | Teton CME Order Routing | Received logon response. 2024-04-02 21:59:21.790 | Teton CME Order Routing | Server Name: SC DTC Server. Build=49764. 2024-04-02 21:59:21.790 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-04-02 21:59:21.790 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-04-02 21:59:21.790 | Teton CME Order Routing | Trading is supported. 2024-04-02 21:59:21.790 | Teton CME Order Routing | Order cancel and replace is supported. 2024-04-02 21:59:21.790 | Teton CME Order Routing | OCO Orders supported. 2024-04-02 21:59:21.790 | Teton CME Order Routing | Bracket Orders supported. 2024-04-02 21:59:21.790 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-04-02 21:59:21.790 | Teton CME Order Routing | Connected to server complete. 2024-04-02 21:59:21.791 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-04-02 21:59:21.791 | Updated verified funded futures trading account ending date to: 2024-05-02 21:59:21 2024-04-02 21:59:21.791 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-04-02 21:59:21.807 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-03-22 16:19:53.286151 2024-04-02 21:59:21.847 | Updated verified funded futures trading account ending date to: 2024-05-02 21:59:21 2024-04-02 21:59:21.861 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=40241724 2024-04-02 21:59:22.039 | Mapping RIVN_MBO to RIVN_MBO. Service code: us_equities_with_depth.data 2024-04-02 21:59:22.039 | Using symbol data fast lookup vector 2024-04-02 21:59:22.039 | Denali Data Feed | Starting real-time market data updates for: RIVN_MBO (RIVN_MBO). ID: 1 Service code: us_equities_with_depth.data 2024-04-02 21:59:22.039 | Denali Data Feed | Connecting to the server ds31.sierracharts.com. Port 10046 2024-04-02 21:59:22.039 | Denali Data Feed | Requesting security definition data for: RIVN_MBO (RIVN_MBO). ID: 1 2024-04-02 21:59:22.039 | Added historical Intraday data request for RIVN_MBO to the queue. 2024-04-02 21:59:22.039 | Intraday data recording state for symbol RIVN_MBO is set to download 'Pending'. 2024-04-02 21:59:22.039 | Triggering next historical data download in queue. 2024-04-02 21:59:22.040 | Delaying start of download for RIVN_MBO. 2024-04-02 21:59:22.095 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol. ID = 1 2024-04-02 21:59:22.096 | DTC Client socket (1) | Creating socket. 2024-04-02 21:59:22.096 | DTC Client socket (1) | New receive buffer size: 0 2024-04-02 21:59:22.096 | DTC Client socket (1) | Connecting to IP: 38.103.112.189. 2024-04-02 21:59:22.139 | Denali Data Feed | Network connection to server complete. 2024-04-02 21:59:22.139 | Denali Data Feed | Starting socket receive thread. 2024-04-02 21:59:22.140 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2024-04-02 21:59:22.248 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-04-02 21:59:22.248 | Denali Data Feed | Sending logon request message. 2024-04-02 21:59:22.917 | Denali Data Feed | Received logon response. 2024-04-02 21:59:22.917 | Denali Data Feed | Server Name: SC Realtime Server. 2024-04-02 21:59:22.917 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-04-02 21:59:22.917 | Denali Data Feed | Successfully connected. 2024-04-02 21:59:22.917 | Denali Data Feed | Trading is not supported. 2024-04-02 21:59:22.917 | Denali Data Feed | MarketDepthIsSupported: 1 2024-04-02 21:59:22.917 | Denali Data Feed | Restarting real-time data updates for symbol: RIVN_MBO -> RIVN_MBO 2024-04-02 21:59:23.069 | Denali Data Feed | Received security definition for symbol RIVN_MBO 2024-04-02 21:59:28.799 | HD Request # 15 | Downloading Intraday chart data for RIVN_MBO to the file RIVN_MBO.scid. Service: us_equities_with_depth.data 2024-04-02 21:59:28.800 | HD Request # 15 | Download start date-time: 2024-04-02 21:58:34.000000. File last date-time: 2024-04-02 21:58:34.316000 2024-04-02 21:59:28.807 | HD Request # 15 | Using server: ds31.sierracharts.com port 10149 2024-04-02 21:59:28.807 | Socket (3) | Creating socket. 2024-04-02 21:59:28.808 | Socket (3) | New receive buffer size: 0 2024-04-02 21:59:28.808 | Socket (3) | Connecting to IP: 38.103.112.189. 2024-04-02 21:59:29.216 | HD Request # 15 | Setting DTC encoding to Binary VLS 2024-04-02 21:59:29.216 | HD Request # 15 | Sending historical data logon request message. 2024-04-02 21:59:29.528 | HD Request # 15 | Requesting Intraday data. Start date-time: 2024-04-02 21:58:34. Record interval: 0. Symbol: RIVN_MBO 2024-04-02 21:59:29.575 | HD Request # 15 | Decompressing data. 2024-04-02 21:59:29.634 | HD Request # 15 | Receiving Intraday data for RIVN_MBO starting at 2024-04-02 21:58:34.316000 2024-04-02 21:59:29.634 | Socket (3) | CloseSocket call. 2024-04-02 21:59:29.634 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-04-02 21:59:29.634 | Historical data download thread signaled to stop. 2024-04-02 21:59:29.634 | HD Request # 15 | Received 10 Intraday data records from 2024-04-02 21:58:34.316000 to 2024-04-02 21:59:17.687000 (43.4 seconds. Delay: 11.9 seconds) and wrote 0 records for RIVN_MBO 2024-04-02 21:59:29.635 | HD Request # 15 | Add time&sales data | Remembered last file record date-time: 2024-04-02 21:58:34.316000 2024-04-02 21:59:29.635 | HD Request # 15 | Completion time: 1s. 2024-04-02 21:59:29.635 | HD Request # 15 | Intraday data download complete for RIVN_MBO. Unique request ID: 15 2024-04-02 21:59:29.635 | Removing historical data download ID 15. 2024-04-02 21:59:29.635 | Real-time Intraday chart data file updates started for RIVN_MBO 2024-04-02 21:59:29.635 | Intraday chart data file opened for RIVN_MBO 2024-04-02 21:59:29.635 | HD Request # 15 | Enabling Intraday chart updating for symbol. 2024-04-02 21:59:29.635 | 2024-04-02 21:59:29.635 | No download requests in the queue to start downloads for. 2024-04-02 21:59:29.682 | Socket (3) | Socket gracefully closed by remote side. 2024-04-02 21:59:29.682 | Socket (3) | Closed. 2024-04-02 21:59:44.937 | Opened cached Intraday file: C:\SierraChart\Data\RIVN_MBO.scid. Thread ID: 17616 |