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Date/Time: Mon, 25 Nov 2024 01:43:36 +0000



Post From: Delayed options data

[2024-04-02 13:04:22]
User502866 - Posts: 6
I'm currently unable to obtain any options data, I have tried several symbols e.g ESM24-CME and ZNM24-CBOT and have checked the following.

1.Update current version
2.Global settings-data/trade service settings-allow support for Sierra chart data feeds-YES
3.Global settings-symbol settings-update from server.
4.Started fresh with a new chartbook

It was working last week, however, when I go to find symbol 'get options' now, nothing happens. In the message log it states 'Received symbols for underlying request from server: Underlying: ZN. Count 0'. This is the same for the ES