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Date/Time: Thu, 19 Sep 2024 00:58:56 +0000



Post From: I am with OEC paid sierra fee charts not working

[2014-07-13 22:21:56]
Sierra Chart Engineering - Posts: 104368
Follow the step-by-step instructions in this section here:

http://www.sierrachart.com/index.php?page=doc/openecry.php#OECConnectionProblem (Solving OEC Connection Problem)

You may need to contact OEC to get your username and password as explained and to also resolve any connection issue on their side for your account. So at this point you may need to contact OEC. But please go through the step-by-step instructions. It contains a very logical series of steps to resolve an issue like this which also includes contacting OEC.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-13 22:22:27