Support Board
Date/Time: Sun, 24 Nov 2024 03:59:06 +0000
Post From: Notice: Sierra Chart Alert App and Telegram Replacing Email/SMS Alerts
| [2024-03-23 00:36:38] |
| Sierra_Chart Engineering - Posts: 17154 |
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A problem has been discovered in the versions of Sierra Chart supporting alert messages to the designated Chat and relaying to Telegram. The issue is that when the Chat Window / Chat Service Client is not connected to the chat server and during that time there is an attempt to send an alert message to the chat, it then goes into a queue and any subsequent alert messages go into the queue and they never get sent. There is not a way out of this state without restarting Sierra Chart. This is resolved in version 2622 which we are putting out in about 20 minutes. Update with Help >> Download Current Version. Additionally in order to prevent a large amount of alert messages from being queued up and sent, once the chat service has a connection to the chat server, and then sent all at once, we are discarding alert messages that occurred and intended to be sent to the chat, while not connected. This is the only safe way because otherwise there could be hundreds or maybe thousands of messages queued up and then sent all at once. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-23 00:36:58
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