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Date/Time: Mon, 25 Nov 2024 09:23:40 +0000



Post From: Opposite OCO stop order not cancelling automatically after target filled

[2024-03-20 17:22:00]
Sierra_Chart Engineering - Posts: 17172
Yes there will be a modification to lower the Stop order quantity, but then subsequent to that, there will be an order cancellation given and that will be executed. But if Rithmic is rejecting it, this is out of our control.

We need specific information to see what has happened. Follow these instructions:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis

There is no cost for us to look into this because we want to make sure this is working properly from the Sierra Chart side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-03-20 17:26:42