Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 09:42:32 +0000



Post From: Had to quit Sierra Chart in '21 and don't want the same experience again..Please help

[2024-03-18 02:22:19]
The Stealthy Trader - Posts: 185
So, I'm a still a bit miffed with Sierra Chart as I paid for access to real time Bid/Offer Volume data for Equities from 2020 until 2022 when I was unceremoniously told that the data I was getting wasn't complete and that there was no viable alternative..Have a nice day

Not only did I pay for two years of "incomplete" data but I also paid a programmer a lot of money to create a spreadsheet so I could manipulate what I had been assured was accurate and complete data.

I received multiple confirmations that this did indeed happen as apparently it's now common knowledge.

Anyway, that's in the past.

I was recently informed from a very reliable source that this exact data issue had been resolved.

Please confirm this is the case and that there is now indeed a reliable and complete Real Time Equities Volume at Bid and Volume at Offer datafeed

And if so, which Data feed I would need to order?

To be honest, for what I was put through with this snafu I think I should get some credit added to my account..

It would be the right thing to do..

Anyway, I've attached my current account status.

Looking forward to your response,

Jonathan
Date Time Of Last Edit: 2024-03-18 02:22:50
imageMy Sierra Chart Actions Required.jpg / V - Attached On 2024-03-18 02:18:01 UTC - Size: 81.48 KB - 76 views