Support Board
Date/Time: Mon, 25 Nov 2024 12:20:15 +0000
Post From: every monday...
| [2024-03-12 16:19:58] |
| User849502 - Posts: 345 |
|
John, You helped me set this up a few years ago. I have 2 separate SCs. One login is Teton, one login is AS. The only reason I needed AS if you might remember is I was doing loads of crypto charting in btc and eth. I simply added other chartbooks into the AS login as crypto began to take a back seat. Also as there is no trading on AS I used it a lot for sim etc. NO PROBLEMS for what 2-3 years...Until about 3 weeks ago when I logged on a Monday and all my AS charts were stuck on Friday. Teton is always perfect, NO issues. The AS was green at the top, I could open a trading dom and see live prices, but none of the charts would load. I did as you said when I reached out for help a few weeks ago and hit the edit>translate...this woke up the charts and they began to download the data. This has now happened every Monday morning for the past 3 weeks. I do not log out of SC until eod on Friday, I just put my computer to sleep, and reopen it each morning during the week. On Fridays, I log off, and power off. I hope I have explained it, and maybe it helps you understand. I will simply just move all the chartbooks to Teton this week, and that will remove the issue, but I just wanted you and SC to know what was happening. Thank you for your time, Karen |